Selling While Shy: Introverts in Sales
It might seem counter-intuitive to say that introverts make the best salespeople. But their characteristics just might be perfect for the job.
Introverts make up 50.7% of personality types in the U.S. (1)
Personality type representation in general public, introverted types (1)
Increase in sales jobs projected over the next 10 years (2)
Projected new number of sales jobs by 2024 (2)
Best Qualities in a Salesperson
According to industry specialists, the following traits typically make a good salesperson: (3)
Useful Qualities of the Introvert
The characteristics of your everyday introvert include: (4,5)
Quiet and thoughtful
Why this works in sales: Often customers will avoid the high-energy, assertive employees. Many introverts prefer to be helped by other introverts, so they feel their space isn’t being violated.
Communicate best one-on-one
Why this works in sales: Especially in retail sales situations, introverts can better connect to an individual rather than a large group.
Form a few deep attachments rather than many, shallow friendships
Why this works in sales: Introverts can form a deeper relationship with customers than extroverts, leading people to trust what they say.
Think carefully before speaking
Why this works in sales: Salespeople who speak carefully and with purpose tend to be more trustworthy. They also are less likely to make a social faux pas and offend customers!
Why this works in sales: Introverts are more likely to look back on their performance and think, “How could I have handled that situation better/differently?” This leads to more refined skills.
Here are some great career options for introverts interested in sales. (2)
Career: Median pay
Advertising sales agent: $47,890
Insurance sales agent: $47,860
Real estate sales/broker: $43,430
Sales engineers: $96,340
Financial services sales agent: $72,070
Travel agent: $34,800
Wholesale and manufacturing sales agent: $58,380